Volunteer Hub
Welcome to the volunteer hub! Here you can access all the useful information, procedures, policies & training, you might need as a Bearwood Community Hub volunteer.
We couldn’t do this without you so a great big thank you for getting involved!
Key Contacts:
Sally Taylor - 07599 737 472
Lizzie Palmer - 07421 748 565

Safeguarding
Safeguarding means protecting people's health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect.
Safeguarding is everyone’s responsibility. If you see or are told about something that makes you concerned about someone’s safety or welfare, then you MUST act. Speak to one of our safeguarding leads straight away. They will work with you to complete a safeguarding report.
If a child is at immediate risk of significant harm please call 999 in the first instance for police and/or ambulance services and then contact Sandwell Children’s Trust on 0121 569 3100.
If you are worried about a vulnerable adult, or suspect abuse, call 999 if they are in danger of immediate harm. Otherwise, ask a Safeguarding Lead to help you call Sandwell Adult Safeguarding on 0121 569 2266 or email us sandwell_enquiry@sandwell.gov.uk. Open from 9am to 5.30pm Monday to Thursday, and 9am to 5pm on Fridays. Outside these hours call 0121 569 2355.
You will need to complete a Multi-Agency Request Form, with support from a Safeguarding Lead, without delay.
Principles of safeguarding policy: - - - - - - - -
For the full Bearwood Community Hub Safeguarding Policy, please click here
Volunteer induction
Before you start volunteering with us, one of our staff members will do a training session of about one hour, to cover:
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Staying safe while volunteering
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Code of Conduct for volunteers
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What you can expect of us and what we expect of you
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Volunteer Job Description
If you need a reminder of your induction, please see the slides below.
Dealing with aggressive behaviour
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